90ji — A Safe and Responsible Platform

Play responsibly,
enjoy the fun

At 90ji we believe online gaming is truly enjoyable only when it is done in a controlled and mindful way. Your wellbeing is our top priority.

Our Commitment

Why is responsible gaming important?

Online casino and sports betting can be a fun form of entertainment — but it is only truly enjoyable when you play within your limits. Responsible gaming is a core foundation of the 90ji platform.

We know that for some players, gaming can over time become a habit and cause harm to family life, finances, or mental health. That is why we have put in place a number of protective measures — such as the ability to set deposit limits, a temporary break feature (time-out), and a self-exclusion service. If you feel that gambling is affecting your life, our 24/7 live chat support team is always here for you.

Responsible gaming does not mean simply playing less — it means playing mindfully, setting a budget, keeping to time limits, and seeking help when needed. At 90ji, we want you to stay well and happy.

21+

For players aged 21 and over only

90ji strictly follows a 21+ age policy. Minors (those under 21 years of age) are strictly prohibited from opening an account or playing on this platform. Age is verified at account registration and an identity document may be requested at any time. Please use parental control software on your device to protect minors from gaming.

Protection Tools

Ways to stay in control

90ji provides a number of powerful tools to help you play responsibly.

Deposit Limit

Set the maximum amount you can deposit per day, per week, or per month in advance. Reducing a limit takes effect immediately; increasing a limit takes 24 hours to come into effect — this prevents impulsive overspending.

Time-Out (Temporary Break)

If you feel you need a short break, take a time-out from 24 hours up to 30 days. During this period you will not be able to log in to your account or place bets. Your account is reactivated automatically once the break ends.

Self-Exclusion

If you feel you need a longer break, choose self-exclusion. Your account can be fully suspended for a period of 6 months up to 5 years. This period cannot be ended early and promotional messages will be stopped.

Gaming History Review

Log in to your account at any time to view a complete history of your deposits, withdrawals, and bets. Review this information regularly to understand your spending patterns.

Reality Check Notifications

You will be sent a reminder at set intervals — showing how long you have been playing and how much you have spent so far. This notification keeps you connected to the reality of your situation.

24/7 Support

If you have any problem or feel that gaming is affecting you negatively, contact our Bengali-language live chat support right away. Our team is ready to serve you 24 hours a day, 7 days a week.

Warning Signs

Signs of problematic gambling

The first step in responsible gaming is knowing yourself. If you notice the signs below in your own behaviour, it is time to be careful. Remember — seeking help is not weakness; it takes courage.

If one or more of these signs appear in your life, please contact our support team or use the self-exclusion or time-out feature.

Feeling the urge to place more bets to try to win back money you have lost.

Giving gambling more priority than family, friends, or work.

Spending beyond your set gambling budget or taking on debt.

Wanting to stop playing but being unable to do so.

Hiding your gambling from family or those close to you.

Gambling to relieve stress, anxiety, or depression.

Feeling restless or irritable when you are unable to gamble.

Healthy Gaming

The golden rules of responsible gaming

Following these simple rules will keep online gaming enjoyable at all times.

Set a budget

Decide how much you can afford to spend before you play and stick strictly to that limit.

Set a time limit

Decide in advance how long you will play each day. Set an alarm and stop when the time is up.

Treat it as entertainment

Do not think of gambling as a source of income. It is a form of entertainment — treat any winnings as a bonus.

Take breaks

Instead of playing for long stretches at a time, take regular breaks. Go for a walk, spend time with family, and stay fresh.

Play in a clear state of mind

Never play under the influence of drugs or alcohol. Clear-headed thinking leads to better decisions.

Do not play when stressed

Avoid playing when you are feeling down, angry, or frustrated. Losing emotional control leads to greater losses.

Do not gamble with borrowed money

Never gamble with borrowed funds or by breaking into emergency savings. Only spend money you can afford to lose.

Let a loved one know

Tell a family member or a trusted friend about your gaming habits. Their support will help you stay within your limits.

How to Get Help

How to activate the protection tools?

Activating deposit limits, time-out, and self-exclusion at 90ji is very straightforward. Follow the steps below or ask our support team for help.

1

Log in to your account

Log in to your 90ji account and open the profile menu.

2

Go to the "Responsible Gaming" section

Find the "Responsible Gaming" option in your account settings.

3

Choose the protection you need

Activate whichever you need — deposit limit, time-out, or self-exclusion — and set the duration or amount.

4

Confirm

Confirm the change — reducing a limit and activating a time-out will take effect immediately.

5

Contact support

If you have difficulty doing it yourself or need urgent help, let us know directly via live chat. We will set it up for you.

Financial Control

Deposit and withdrawal limits

As part of responsible financial management, 90ji has set minimum deposit and withdrawal amounts. The minimum deposit is ৳100 (for all payment methods) and the minimum withdrawal is ৳500. Withdrawals are generally processed within 5–30 minutes.

You can transact safely and quickly using our supported payment methods — bKash, Nagad, and Rocket. You can also set a deposit limit to keep your weekly or monthly spending under control.

Remember — winning in gambling is never guaranteed. So never bet money whose loss would cause problems in your daily life. Play within a healthy budget and treat any winnings as a bonus.

Frequently Asked Questions

Questions and answers about responsible gaming

Answers to the most frequently asked questions about responsible gaming.

Log in to your account and go to the "Responsible Gaming" section in the Settings menu. There you can set the maximum amount you want to deposit per day, per week, or per month. Reducing a limit takes effect immediately. If you have any trouble, contact us via live chat.

Yes, any balance in your account will remain completely safe once self-exclusion is activated. You will be able to withdraw your balance once the exclusion period ends. During the exclusion period, you will not be able to play any games or place any bets.

Time-out is a temporary break — usually from 24 hours up to 30 days. Your account is reactivated automatically once the period ends. Self-exclusion is a longer-term break — from 6 months up to 5 years. This period cannot be ended early. If you feel gambling is becoming a real problem, choosing self-exclusion is the better option.

90ji strictly enforces its 21+ age policy. Age is verified at registration, and in suspicious cases a national ID card or other identity document may be requested. If a minor successfully opens an account, that account will be closed and any deposited funds will be returned.

First, contact 90ji's 24/7 live chat support — our trained team will help you set up self-exclusion or a time-out. You can also write to us by email at [email protected]. For professional advice, please also reach out to a mental health specialist or counsellor.

If you turn on reality checks, a notification will appear at set intervals (for example, every 30 minutes or 1 hour). It will show how long you have been playing and the total amount deposited or spent in that session. Using this information, you can make an informed decision — whether to keep playing or take a break.

Play safely, stay happy

We are committed to ensuring your gaming experience at 90ji is always a positive one. Explore our game categories, check the FAQ if you have questions, or contact support directly.